Quick Links
1 - Information We Collect
Client business details (company name, ICP criteria, target markets)
Contact information for account access (name, email, role)
Campaign performance data (sends, opens, replies, bounces)
Portal usage and login activity
Billing and payment information
2 — How We Use Information
Campaign targeting and lead research
Signal analysis and lead scoring
Campaign performance optimization
Portal access and account management
Billing and invoicing
Aggregate benchmarking (anonymized)
3 — Data Protection
Row-level database isolation per client
Encrypted connections (TLS) for all data in transit
Scoped API access with role-based permissions
Secure authentication with session management
Regular access audits
4 — Information Sharing
Never sold to third parties
Never shared across clients
Third-party processors only as needed (email infrastructure, enrichment APIs) under strict data agreements
Required legal disclosures only
5 — Your Rights
Access your campaign and lead data at any time via the portal
Export your data during and up to 30 days after engagement
Request deletion of your account and associated data
Control which team members have portal access
6 — Cookies & Analytics
Essential session cookies for portal authentication
Analytics for portal usage (page views, feature adoption)
No third-party ad tracking
No cross-site tracking
7 — Data Retention
Active campaign data: retained during engagement
Historical performance data: 12 months after engagement ends
Account credentials: deleted 30 days after termination
Billing records: 7 years (legal requirement)
Contact us
For privacy and security inquiries:
info@droverinsights.com
Drover Insights